November 8, 2015

My First Zalora Experience Review: So good!

My first ever Zalora purchase arrived last Friday, 11/6.  I was so ecstatic because it was all smooth sailin'!

I placed my order last 11/1 and opted for a bank transfer payment. I even sent an email to Zalora to make sure that they received my payment (Nanigurado talaga ako XD. The email support representative immediately responded to reassure me. Impressive customer service! :D)

Around 11/3 or 11/4, they confirmed my payment and immediately informed me that they will be sending my purchase.

Voila, on 11/5, Zalora texted me that their delivery guy will be at our doorstep anytime within 8 am - 5pm. Unfortunately, there was no one at home when the delivery guy came. He immediately called and settled that he'll just drop my purchase at our village entrance (poor delivery guy).

Finally, I got my first ever Zalora purchase!

It came in a box with your name on the top panel. 

The bottom came out with a warning.  You'll feel really special as a customer. :3

Unboxing...

Inside the box:  Customer copy receipt, Order replacement instructions, the item.

The item:  Carefully wrapped with a bubble wrap and wrapped with another plastic case.

The item, inside the pouch:  The item even has a tag on it.  You are assured you are getting a real deal, no counterfeits!

Not only that the Zalora team quickly catered my order, they also have great customer service. I'm also trully impressed on how they take care of the things they deliver.  You'll feel really special as a customer.

I would definitely place another order from Zalora when the time comes! And, good news, they offer big discounts if you download and purchase with their app.

Check out Zalora and experience a great online shopping!
posted from Bloggeroid

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